"Chances are pretty good that when you approach an organization like this, your mind and attention are anywhere but on business matters. From my initial contact with Misi, I knew I was in good hands. She exhibited genuine empathy and patience as I tried to explain how I wanted my parent's particular interests memorialized in stone. Despite conducting all business via phone and email, they understood exactly what we wanted and produced a stone that exceeded our imagination. They delivered it ahead of the original estimation and sent us pictures of it installed and staged beautifully. In a world where customer service is often an afterthought, Cullis and their staff were true to their word and a pleasure to work with. I don't hope that I ever need their services again, but I emphatically recommend Cullis for those that will."